justine@fourpawzpetservices.co.uk		07817 807 699
Our Terms and Conditions
Use of the services of Four Pawz Pet Services will be deemed acceptance of the following terms and conditions whether verbally or in writing. The business reserves the right to consider changes. The company undertakes to treat all data about clients as strictly confidential unless all parties agree otherwise. The business agrees to provide a sitter in accordance with the details provided by the client. This may include the care of the pets and any other animals owned by the client, care of plants and any other requests by the client within reasonable limits. The client has the option to meet the sitter, discuss any queries and be satisfied with the sitter provided. The business will charge the client for the services as quoted. A non refundable deposit of 25% of the total sum due is payable to the business at the time of booking. The company will continue to provide services should the original sitter be taken ill or be unable to continue with care during agreed period. Should a client return home early during a booking full fees are payable. Refunds will be considered at the company's discretion. Should the client be delayed on return Four Pawz Pet Services will endeavour to continue the care until their return Payments The client is responsible for settling the company's invoice immediately upon completion of the service. Failure to do so will incur 25% interest and further failure to settle an outstanding balance will incur court proceedings and also any further agreements of services will be terminated. Where services are required long-term a monthly payment plan may be agreed. The client is responsible for ensuring the sitter/walker is not placed in any avoidable or undue risk when entering in to their home as recognised by the Health and Safety Executive. In the event of cancellation which are notified to us 14 days prior to the start of the booking a full refund of fees will be paid. After 14 days the 25% deposit is non refundable. If we are unable to proceed with a booking for any reason we will contact the client immediately and return all fees paid. All clients must complete a check list of services required prior to the commencement of arranged booking. Insurance All reasonable care is taken to to ensure the integrity,suitability and competence of our sitters. The company, to ensure peace of mind for our clients, has Public Liability Insurance. The Insurance only covers the sitter when working on an assignment from the company and for the duration and times of selected service. It is agreed that it is the clients responsibility to ensure that the property, its contents and pets are adequately insured throughout the duration of the assignment. Four Pawz Pet Services can accept no liability or responsibility for the loss or injury to any pet. Miscellaneous A sitter / walker may wish to have a companion/spouse to accompany them whilst providing a service at no additional cost to the client. This must be agreed with the client and all spouses/companions will be vetted by the company. The company reserves the right to amend these terms and conditions of business at any time and so will post notification of changes on website.